Use of Donations
Donations support Frontline Hope’s programs, services, and organizational needs. Unless we expressly accept a donation for a specific purpose, contributions may be used where they are most needed to advance our mission.
If you would like to make a gift for a particular program or purpose, please contact us before donating so we can confirm whether we can honor your request.

Online Payments
Online donations are processed through Wix’s payment services and associated payment processors. Payment information is handled according to those providers’ applicable terms and privacy practices.
Please review your donation amount and payment details carefully before completing your contribution.

Recurring Donations
If you choose a recurring donation option, you authorize contributions at the amount and frequency shown during checkout until canceled.
To request a change or cancellation, email bob@frontlinehope.org. Please contact us before your next scheduled payment and allow time for your request to be processed. Canceling future contributions does not automatically refund donations already processed.

Donation Errors and Refund Requests
If you believe a donation was made in error, duplicated, or processed for an incorrect amount, please contact bob@frontlinehope.org as soon as possible.
Include your name, donation date, amount, and a brief explanation. Do not send your full payment card number by email.
Refund requests will be reviewed individually. If approved, refunds will generally be returned through the original payment method, subject to the payment processor’s procedures and processing times.

Acknowledgments and Tax Information
Frontline Hope for First Responders is a registered 501(c)(3) nonprofit organization. EIN: 33-2976791.
Please retain your donation acknowledgment for your records. Tax deductibility depends on applicable law and the circumstances of your contribution, including whether you received goods or services in return. Consult a qualified tax professional with questions about your situation.
If you need help obtaining a donation acknowledgment, contact us at bob@frontlinehope.org.

Donor Privacy
Please review our Privacy Policy for information about how donor information is collected, used, and shared.

Contact Us
For donation questions, refund requests, or assistance with recurring contributions, contact:
Frontline Hope for First Responders
Email: bob@frontlinehope.org
Website: www.frontlinehope.org